Solihull Car Hire Privacy Policy

Data We Gather

We gather and handle various personal information types, including:

Your Information Usage

Your personal information is used for these key purposes:

• Service Provision in Solihull:
  • We handle your vehicle rental bookings and agreements with care. Identity verification is conducted to confirm compliance with our rental criteria. Our team assists with the collection and return of vehicles, ensuring a smooth experience. We also process payments, including managing deposits and any additional charges related to your rental.
• Customer Communication in Solihull (Contractual Obligations):
  • We will send you booking confirmations, updates, and key rental information. Our team is available to answer your questions and offer support. You will receive notifications regarding any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement in Solihull (Legitimate Interest):
  • Assessing website interactions to refine user experience and improve functionality. Conducting research to optimize our vehicle fleet and services in Solihull.
• Legal Obligations in Solihull Car Hire:
  • Adhering to local laws, regulations, and tax obligations. Preventing fraudulent activities and maintaining service integrity. Addressing conflicts and upholding our terms of service.

3. Data Sharing Practices

Sharing Your Information

• Local Service Partnerships: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This encompasses encryption, access controls, secure servers, and routine security evaluations. Nevertheless, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We store your personal information only for the time needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we retain this information may differ based on the type of data and the specific processing circumstances.

Your Rights in Solihull

Your rights under UK data protection law in Solihull

• Access to Your Information: Obtain a copy of your personal information records.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You have the ability to adjust your cookie preferences via your browser settings, allowing you to control how your data is collected and used while visiting our site.

8. Updates to Policy

This Privacy Policy may be revised from time to time to incorporate changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we manage your information.

Contact Our Solihull Team

For inquiries regarding our Privacy Policy or data practices, please reach out to us: