Solihull Privacy

1. Solihull Information Collected

Solihull collects and processes several types of personal information, including:

2. How Solihull Uses Your Information

Solihull uses your personal information for the following purposes:

• Solihull Service (Contract Delivery):
  • Processing and managing vehicle rental bookings and agreements in Solihull. Verifying driver identity and confirming compliance with our rental requirements. Facilitating vehicle collection and return processes at our Solihull location. Processing payments and handling deposits and charges.
• Customer Communication (Legitimate Interest/Contract Performance — Solihull):
  • Sending booking confirmations, updates and important rental information for Solihull reservations. Responding to your enquiries and providing customer support for Solihull rentals. Notifying you of changes to our Solihull services or policies.
• Solihull Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters and service updates relating to Solihull services where you have consented or where we have a legitimate interest. You can opt out at any time.
• Solihull Service Improvement (Legitimate Interest):
  • Analyzing website usage to improve user experience and functionality. Conducting research to develop our vehicle fleet and services in Solihull.
• Legal Compliance (Solihull Obligation):
  • Complying with legal, regulatory and tax requirements in Solihull. Detecting fraud and maintaining the security of our services. Resolving disputes and upholding our terms and conditions.

3. Solihull Information Sharing

Solihull may share your personal information with:

• Solihull Partners: Third-party companies that help us deliver our services in Solihull, such as payment processors, IT support providers, and maintenance services. These providers are contractually obliged to protect your data.

Solihull does not sell your personal information to third parties for marketing purposes.

4. Solihull Security

Solihull implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Nevertheless, no internet transmission or storage method can be guaranteed to be entirely secure.

5. Data Retention for Solihull

Solihull retains personal information only for as long as needed to achieve the purposes for which it was collected, including meeting legal, accounting or reporting obligations. Retention periods differ by information type and by the processing context.

6. Your Rights — Solihull

Under UK data protection law, Solihull residents have these rights:

• Solihull Access Rights: Request a copy of the personal information Solihull holds about you.

To exercise these rights, please contact Solihull using the details below.

7. Solihull and Tracking

Solihull's website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and customise content. You can manage your cookie preferences through your browser settings.

8. Solihull Updates

Solihull may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Solihull

For questions about this Privacy Policy or Solihull’s data practices, please contact us: